Reverse logistics can no longer be considered a standalone capability. It should be seamlessly incorporated into the end-to-end supply chain as a standard process—contributing to the delivery of a superior customer experience while being mindful of cost and sustainability impacts.
source https://www.supplychain247.com/article/its_time_to_transform_reverse_logistics
source https://www.supplychain247.com/article/its_time_to_transform_reverse_logistics
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