Returns are a proverbial mess for all but the most accomplished retailers. Going forward, part of a company’s reputation and success will be a reflection of the sophistication and responsiveness of their reverse logistics strategy and processes.
source https://www.supplychain247.com/article/transportation_trends_and_best_practices_many_happy_returns
source https://www.supplychain247.com/article/transportation_trends_and_best_practices_many_happy_returns
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